Customer Support

CoinZoom offers not only the crypto exchange experience but also provides live Customer Support 24 hours a day, 7 days a week for its Customers.

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Need help?

The CoinZoom support team is just a click away! Visit support.coinzoom.com for all the ways to get help.

Online Help Center: Get answers to common questions by browsing hundreds of help articles and detailed how-to guides. Our easy-to-use Help Center puts the answers at your fingertips.

Support Chat: Need general help? Our agents are available 24/7 to assist you. Visit the Help Center and then select the chat icon on the lower right side of the screen to instantly connect with an agent. For account-specific help, please create a ticket.

Create a ticket: For account-specific needs, simply create a ticket and one of our team members will assist you within minutes.

CoinZoom Debit Card: To report a lost or stolen debit card, hear your most recent account activity, or freeze your account,  any time by 1-888-355-1924.

Contact Us

Contact Us

Contact us directly for support with your account.